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Cancellation Policy

Your appointments are very important to us, it is reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least a 24 hour notice for cancellations.

Strict and Enforced 24 Hour Cancellation Policy

Please understand that when you forget or cancel your appointment without giving us notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment booked months ago. Since the series are reserved for you personally, a cancellation fee will apply. We will be asking for a credit card to have on file.

  • Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.
  • “NO SHOWS” will be charged 100% of the reserved service amount.
  • For appointments made within the 24 hour period that need to cancel, the client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount.
  • Multiple services not cancelled 24 hours in advance will be charged 100% of the reserved service amount. 50% of your multiple services may be charged to your credit card to reserve the appointment time.

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our schedule filled, thus better serving everyone. Our policies are presented and provided in the best quality and tradition of excellent service for our established and future clientele. Thank you for viewing and supporting our policies criteria.

Contact Us

Phone: 702.538.9322